We encourage you to sign up for restock alerts on the product page or sign up for our mailing list to be notified when an item is restocked!

We encourage you to sign up for restock alerts on the product page or sign up for our <a class="fr-green" href="https://patbo.com/pages/rewards">mailing list</a> to be notified when an item is restocked!

The item I want is sold out, what do I do?

All of our collections from Fall 24 on now include size charts, which can be found under the size options on each product page. For products without size charts, we recommend using the FitPredictor tool on the product page to help with sizing. Additi

All of our collections from Fall 24 on now include size charts, which can be found under the size options on each product page. For products without size charts, we recommend using the FitPredictor tool on the product page to help with sizing. Additionally, we encourage you to read the product descriptions for further details and fit feedback.

How do I know my size?

Available from Monday to Friday 9 AM - 6 PM.

PatBO

PRODUCT

How can I check my order status?

How can I cancel or modify my order?

I forgot to apply a discount code at checkout, what do I do?

My promo code is not being applied.

Do you offer exchanges?

Can I change the delivery address or shipping speed?

Does PatBO offer price adjustments?

Can I preorder through PatBO.com?

Interested in a discount?

I’m experiencing an error during checkout

Need help finding your size?

ORDER

What is your return policy?

Can I return my order at any PatBO store?

How do I mail my return or exchange?

If I did an exchange, when will I receive my items?

I sent in my return. When will I receive my refund?

Can I return final sale merchandise purchased from PatBO.com?

How will I be refunded for a purchase made with online credit?

I missed the return window, what do I do?

Do you offer international returns?

RETURNS

Domestic Shipping

International Shipping

Duty and Taxes

When will my order ship?

SHIPPING

What is Route?

How do I file a claim?

How can I track my deliveries on the Route mobile app?

ROUTE

Interested in a career at PatBO?

CAREERS

How can I have PatBO in my store?

WHOLESALE INQUIRES