Available from Monday to Friday 9 AM - 6 PM.

PatBO

<p><span id="isPasted" style="text-decoration:none;">Once an order has been placed, we can no longer make changes. If you have any questions or concerns, please leave us a chat, reach out to us at patbo@patbo.com or call (646) 799-2582 for further assistance.</span></p>

Once an order has been placed, we can no longer make changes. If you have any questions or concerns, please leave us a chat, reach out to us at patbo@patbo.com or call (646) 799-2582 for further assistance.

How can I cancel or modify my order?

ORDER

How can I check my order status?

I forgot to apply a discount code at checkout, what do I do?

My promo code is not being applied.

Do you offer exchanges?

Can I change the delivery address or shipping speed?

Does PatBO offer price adjustments?

Can I preorder through PatBO.com?

Interested in a discount?

I’m experiencing an error during checkout

Need help finding your size?

The item I want is sold out, what do I do?

How do I know my size?

PRODUCT

What is your return policy?

Can I return my order at any PatBO store?

How do I mail my return or exchange?

If I did an exchange, when will I receive my items?

I sent in my return. When will I receive my refund?

Can I return final sale merchandise purchased from PatBO.com?

How will I be refunded for a purchase made with online credit?

I missed the return window, what do I do?

Do you offer international returns?

RETURNS

Domestic Shipping

International Shipping

Duty and Taxes

When will my order ship?

SHIPPING

What is Route?

How do I file a claim?

How can I track my deliveries on the Route mobile app?

ROUTE

Interested in a career at PatBO?

CAREERS

How can I have PatBO in my store?

WHOLESALE INQUIRES

How can I cancel or modify my order?Updated 10 months ago