Available from Monday to Friday 9 AM - 6 PM.

PatBO

Add Route Package Protection at checkout and unlock full package protection and seamless resolution for order issues.Please note that Route is automatically added to your cart at checkout. If you do not wish to purchase package protection, be sure to remove this added protection at checkout.Route automatically connects to everything you&#x2019;ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere.&#xA0;

Add Route Package Protection at checkout and unlock full package protection and seamless resolution for order issues. Please note that Route is automatically added to your cart at checkout. If you do not wish to purchase package protection, be sure t

What is Route?

ROUTE

How can I check my order status?

How can I cancel or modify my order?

I forgot to apply a discount code at checkout, what do I do?

My promo code is not being applied.

Do you offer exchanges?

Can I change the delivery address or shipping speed?

Does PatBO offer price adjustments?

Can I preorder through PatBO.com?

Interested in a discount?

I’m experiencing an error during checkout

Need help finding your size?

ORDER

The item I want is sold out, what do I do?

How do I know my size?

PRODUCT

What is your return policy?

Can I return my order at any PatBO store?

How do I mail my return or exchange?

If I did an exchange, when will I receive my items?

I sent in my return. When will I receive my refund?

Can I return final sale merchandise purchased from PatBO.com?

How will I be refunded for a purchase made with online credit?

I missed the return window, what do I do?

Do you offer international returns?

RETURNS

Domestic Shipping

International Shipping

Duty and Taxes

When will my order ship?

SHIPPING

How do I file a claim?

How can I track my deliveries on the Route mobile app?

Interested in a career at PatBO?

CAREERS

How can I have PatBO in my store?

WHOLESALE INQUIRES

What is Route?Updated 9 months ago