All domestic orders are dispatched using UPS or Fedex. UPS® and Fedex Ground: 1-5 business days. UPS and Fedex  2nd Day®: 2 business days. UPS and Fedex Next Day®: Next business day.

All domestic orders are dispatched using UPS or Fedex. UPS&#xAE; and Fedex Ground: 1-5 business days. UPS and Fedex &#xA0;2nd Day&#xAE;: 2 business days. UPS and Fedex Next Day&#xAE;: Next business day.

Domestic Shipping

All international orders are exclusively dispatched using DHL Express. Kindly note that the delivery timeframe ranges from 3 to 14 business days. Once your order is shipped, an email notification will be sent to you with all tracking information.

All international orders are exclusively dispatched using DHL Express. Kindly note that the delivery timeframe ranges from 3 to 14 business days. Once your order is shipped, an email notification will be sent to you with all tracking information.

International Shipping

Kindly note all international orders are shipped on a DDP (delivery duty paid) basis. Customers will be responsible for all local taxes and import duties, which will be added to the order purchase price. All costs for duties and taxes will be collect

Kindly note all international orders are shipped on a DDP (delivery duty paid) basis. Customers will be responsible for all local taxes and import duties, which will be added to the order purchase price. All costs for duties and taxes will be collected by PatBO.com at checkout.&#xA0;We do offer an exclusive discount for all international orders. In order to provide close to duty-free pricing, please use code INTERNATIONAL20 for 20% off your order. These discounts do not apply to Australia or US customers. All orders to Australia have duties and taxes waived.We now offer returns on all international orders excluding final sale products. Customers will receive a full refund including taxes and duties up to 14 days after the return is received at our e-commerce warehouse.By law, PatBO is required to disclose the full value of package contents which may not be altered.

Duty and Taxes

Please allow 1-2 business days for us to receive and process your order. Orders received after 12PM Eastern Standard Time (EST) will begin processing the next business day.

Please allow 1-2 business days for us to receive and process your order. Orders received after 12PM Eastern Standard Time (EST) will begin processing the next business day.

When will my order ship?

Available from Monday to Friday 9 AM - 6 PM.

PatBO

SHIPPING

How can I check my order status?

How can I cancel or modify my order?

I forgot to apply a discount code at checkout, what do I do?

My promo code is not being applied.

Do you offer exchanges?

Can I change the delivery address or shipping speed?

Does PatBO offer price adjustments?

Can I preorder through PatBO.com?

Interested in a discount?

I’m experiencing an error during checkout

Need help finding your size?

ORDER

The item I want is sold out, what do I do?

How do I know my size?

PRODUCT

What is your return policy?

Can I return my order at any PatBO store?

How do I mail my return or exchange?

If I did an exchange, when will I receive my items?

I sent in my return. When will I receive my refund?

Can I return final sale merchandise purchased from PatBO.com?

How will I be refunded for a purchase made with online credit?

I missed the return window, what do I do?

Do you offer international returns?

RETURNS

What is Route?

How do I file a claim?

How can I track my deliveries on the Route mobile app?

ROUTE

Interested in a career at PatBO?

CAREERS

How can I have PatBO in my store?

WHOLESALE INQUIRES